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RETURNS & EXCHANGES

RETURNS

Returns are accepted within 15-days of purchase. Refunds will be issued in the same form as original payment received and will take 5-7 business days to reflect on your bank statement. Return shipping fees will apply. 

  • Returns are accepted on unworn, undamaged products with the original packaging attached.
  • Proof of payment and an order number must accompany the return.
  • Products may be subject to inspection before return is processed.
  • Promotional (use of discount) and last call products are final sale and not eligible for return

Please note, we are unable to accept returns on headwear or sunglasses for hygienic reasons. For warranty inquires, please refer to the warranty section for eligibility.  


    EXCHANGES

    Exchanges are accepted within 15-days of original purchase. Exchange shipping fees will apply. 

    • Exchanges are accepted on unworn, undamaged products with the original packaging attached.
    • Products may be exchanged for a product of equal or lesser value.
    • Promotional and last call products are final sale and not eligible for exchange.

    WARRANTY

    Warranty covers manufacturer defects within the first 30 days of purchase.

    • Eligible warranty products will be replaced for free.
    • If the exact product is unavailable, a replacement of equal value will be offered.
    • Products damaged during the opening process (improper hangtag removal) are not eligible for warranty.
    • Warranty does not cover normal wear and tear, or user error.

    PROMOTIONS

    All purchases outside of a promotion/ sale date range are not eligible for partial return or exchange.

    • Refer to the promotion terms for more information.

    NON-DELIVERY

    • Orders not received after 14-business days of fulfillment will be replaced or refunded (based on available inventory).
    • Orders with incorrect or incomplete addresses will not be replaced.
    • We are unable to edit or reroute your order once it has dispatched.

    All return, exchange, lost, and damaged product requests must be submitted through our contact page -- include your order number, date of purchase, name, and photos of any manufacture defects. Please allow 1-2 business days for review and a response.

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